In most cases, you’ll receive an email letting you know your CPE certificate is available in your Profile within 10 business days after attending a course.
📬 What to Expect:
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You’ll receive an email notification once your certificate is ready.
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Log into your All-Star Tax account and navigate to your Profile to download it.
👥 Attended as a Group?
If you attended with a group and had a proctor complete the attendance form, please note:
⏳ The 10-business-day timeline begins only after the completed form is emailed to info@allstartax.com.
❗ Haven’t Received Your Certificate?
If it’s been more than 10 business days (or longer for group attendees) and you haven’t received your certificate:
👉 Submit a support ticket here and we’ll be happy to assist.
💡 Tip: Be sure to check your spam or junk folder for the notification email just in case!